Privacy & Cookies Policy


Last Updated On 12-Jan-2026
Effective Date 12-Jan-2026

This Privacy & Cookies Policy describes the policies of SpareMach Ltd (Company No: 16079171), ICO Registration No: XXX, Room 32, Terminus Terrace, Southampton, Hampshire SO14 3FD, United Kingdom, email: info@sparemach.co.uk, phone: 07508263711 on the collection, use and disclosure of your information when you use our website (https://sparemach.co.uk) (the “Service”).


By using the Service, you agree to this Privacy & Cookies Policy. If you do not agree, please do not use the Service.


We may update this Policy from time to time. Any changes will be posted on this page and will take effect immediately upon posting unless otherwise required by law. We therefore recommend that you periodically review this page.

  1. Information We Collect

    1. Name
    2. Email
    3. Mobile
    4. Billing Address
    5. Delivery Address
    6. Account Login Details
    7. IP Address
    8. Device and browser information
    9. Order history and transaction data

  2. How We Collect Your Information

    1. When you register an account or place an order
    2. When you browse or interact with our website
    3. When you contact customer support
    4. Through cookies and analytics tools

  3. How We Use Your Information

    We will use the information that we collect about you for the following purposes:
    1. Processing payments and orders
    2. Managing customer accounts
    3. Delivering goods
    4. Customer support
    5. Fraud prevention and security
    6. Legal and tax compliance
    7. Website improvement and analytics
    8. Marketing (only where consent is given)

  4. How We Share Your Information

    We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:
    1. Payment providers (Stripe, PayPal)
    2. Delivery partners (DHL, DPD, Royal Mail, Evri, Parcelforce, LV, etc.)
    3. WooCommerce / hosting providers
    4. Analytics providers (Google Analytics)
    5. Marketing providers (Google Ads, Meta Pixel if used)

    We do not sell your personal data. We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

  5. Retention of Data

    We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

    Order and invoice records are retained for up to 6 years for UK/EU tax compliance.

  6. Your Rights

    Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws.

    To exercise your rights, contact us at info@sparemach.co.uk. We will respond to your request in accordance with applicable law. ou may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at info@sparemach.co.uk. Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

    You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

  7. Cookies Policy

    We use cookies and similar technologies to:

    1. Enable website functionality
    2. Maintain shopping cart and login sessions
    3. Analyse website traffic
    4. Improve performance
    5. Support advertising and marketing (where enabled)

    You can control cookies through your browser settings or cookie consent banner.

  8. Security

    The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

  9. Third Party Links

    Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

  10. Contact / Data Protection

    If you have any questions, contact us at info@sparemach.co.uk.

Privacy & Cookies Policy generated for SpareMach Ltd.